Implementation Consultant - Remote

Overview

The Implementation Consultant will drive adoption after a new client joins FieldEdge, acting as the single point of contact for new clients and managing complex implementation processes.

In Short

• Project manage implementation processes that are often complex
• Set proper timelines and expectations with clients
• Manage multiple client implementations simultaneously
• Coordinate with Sales, Data, and Product teams
• Ensure proper migration of customer data
• Provide excellent customer service
• Demonstrate strong organizational skills
• Exhibit technical aptitude and attention to detail
• Work in a remote environment
• Be part of a supportive global team

Requirements

• SaaS experience preferred
• Excellent customer service skills
• Strong organizational skills
• Technical aptitude and proficiency with data
• A history of going above and beyond
• Team player mentality
• Best-in-class attention to detail

Benefits

• 12 weeks Gender Neutral Paid Parental Leave
• 3 extra days off to volunteer
• Unlimited access to LinkedIn Learning
• Diversity & Inclusion initiatives
• Access to free mental health support
• Flexible working arrangements