Site Service Warranty Manager - Remote

Overview

The Site Service Warranty Manager will be responsible for managing warranty claims and ensuring effective communication between Wabtec and Indian Railways for locomotive maintenance and support.

In Short

• Manage warranty claims for diesel locomotives.
• Collaborate with Indian Railways personnel.
• Conduct root cause analysis for locomotive failures.
• Assist in raising warranty claims with detailed documentation.
• Work with Wabtec's Freight Services Team.
• Support the setup of warranty operations in Siliguri.
• Guide staff in replacing failed parts under warranty.
• Ensure compliance with Joint Procedure Orders.
• Participate in process audits and maintain QMS documentation.
• Utilize MRP tools like Oracle or SAP for material issues.

Requirements

• Bachelor's Degree or Diploma in Mechanical/Electrical Engineering.
• 10 years of experience in locomotive maintenance or warranty support.
• Experience with engineering drawings and specifications.
• Familiarity with ISO-9001 QMS documentation.
• Proficient in MS-Excel and MS-Office applications.
• Excellent communication and interpersonal skills.
• Detail-oriented and organized.
• Ability to work with diverse teams.
• Self-directed and flexible.
• Experience with Oracle or SAP is a plus.

Benefits

• Global opportunities within Wabtec Corporation.
• Commitment to diversity and inclusion.
• Support for professional growth and development.
• Collaborative work environment.
• Innovative projects and technologies.
• Focus on employee well-being and satisfaction.
• Competitive compensation package.
• Access to cutting-edge resources and tools.
• Engagement in meaningful work that impacts the world.
• Opportunity to be part of a leading company in transportation solutions.