Quality Program Coordinator - Remote

Overview

The Quality Program Coordinator is responsible for supporting the planning, implementation, and monitoring of quality improvement projects within the healthcare setting, focusing on enhancing patient care quality and operational efficiency.

In Short

• Coordinate quality improvement projects and ensure compliance with healthcare standards.
• Monitor project progress and address any issues or delays.
• Collect and analyze data related to quality measures and patient outcomes.
• Serve as a liaison between project teams and clinical staff.
• Assist in regulatory surveys and audits.
• Track the effectiveness of implemented changes.
• Respond to patient and family complaints compassionately.
• Prepare formal correspondence and documentation efficiently.
• Coordinate with various departments to ensure patient-centric responses.
• Document patient and staff concerns for quality assurance.

Requirements

• Associates or Bachelor's Degree required.
• 2-3 years of experience in project coordination or quality improvement.
• Knowledge of healthcare quality measures and regulatory requirements.
• Strong organizational and communication skills.
• Ability to manage multiple projects and prioritize effectively.
• Proficiency in project management tools and software.
• Basic understanding of data analysis and reporting tools.
• Familiarity with EHR systems.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Engagement in meaningful healthcare improvement projects.
• Supportive team culture and professional development opportunities.
• Competitive salary and benefits package.
• Flexible work arrangements with hybrid work options.