Remote Otter LogoRemoteOtter

Jira Senior Administrator - Remote

Posted 5 days ago

Overview

Windward Consulting is at the forefront of Service-Centric IT, helping clients align the core competencies of process, organization, information, and technology to manage mission-critical IT environments.

In Short

  • Support the Global Solutions Management – Operations II contract at DISA.
  • Responsible for configuring and customizing Jira.
  • User and permission management.
  • Performance monitoring and maintenance of Jira.
  • Integration with tools like Confluence, Bitbucket, and GitHub.
  • Provide training and support for users.
  • Must hold an active DoD Secret clearance.
  • Requires a Bachelor’s degree with relevant experience.
  • Experience with agile development methodologies.
  • Strong communication and customer service skills.

Requirements

  • US Citizenship required.
  • Active DoD Secret clearance.
  • Bachelor’s degree with 8-12 years of experience or Master’s with 6-10 years.
  • Experience administering Jira and familiarity with its upgrades.
  • Ability to work independently and manage multiple tasks.
  • Strong communication skills for collaboration with virtual teams.
  • Willingness to learn and adapt to new technologies.
  • Understanding of ITIL foundation is preferred.
  • Experience with Jira add-ons and ServiceNow applications is a plus.
  • Experience working with multidisciplinary technical teams.

Benefits

  • Medical, Dental, and Vision insurance.
  • Flexible Spending Accounts.
  • Short and Long-Term Disability insurance.
  • Life Insurance and AD&D options.
  • Paid Time Off and Personal Leave.
  • 401(k) plan with company match.
  • Work/life balance initiatives.
  • Professional growth opportunities.
  • Supportive work environment.
  • Equal Opportunity Employer.

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