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Account Services Rep I - Remote

Posted 22 weeks ago
Customer Service
Full Time
United States
$16 - $16.50/hour

Overview

Westgate Resorts is seeking an Account Services Rep I who will be responsible for all activity on accounts to maintain the best possible portfolio performance and customer service.

In Short

  • This is a remote position after 1 week of training.
  • Hourly rate of $16.50/hour with incentives.
  • Flexible work-from-home schedule.
  • Handle inbound/outbound calls to collect payments.
  • Identify accounts needing additional research.
  • Provide accurate information to owners.
  • Problem solve and resolve inquiries.
  • Follow training and quality models.
  • Paid training provided.
  • Call center operates Monday to Saturday.

Requirements

  • Customer Service Representative experience preferred.
  • Call Center experience preferred.
  • Bilingual Spanish Required.
  • Must have a dedicated homework space.
  • Stable internet connection required.

Benefits

  • Comprehensive health benefits.
  • Paid Time Off (PTO).
  • 401K with company match.
  • Daily Pay benefit.
  • Tuition Assistance.
  • Employee Assistance Program (EAP).
  • Exclusive discounts for Team Members.
  • Advancement & development opportunities.
  • Community Involvement Programs.
  • Life, Disability, and Accident Insurance.
Westgate Resorts logo

Westgate Resorts

Westgate Resorts is a leading provider of diverse vacation experiences across the United States, offering affordable access to some of the country's most desirable destinations, from the Atlantic Ocean's sandy beaches to the snow-covered mountains of Utah. As a prominent player in the timeshare and hospitality industry, Westgate operates resorts in various states including Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. The company is committed to meeting the vacation needs of families of all budgets and continues to expand its offerings to provide the best and most affordable vacation options available.

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