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Executive Customer Success Manager - Remote

Posted 6 days ago
Customer Service
Full Time
Germany
80000 - 100000€ / year

Overview

As an Executive Customer Success Manager at Werkia, you will actively support and shape the careers of top professionals in the SHK and electrical sectors, ensuring a smooth recruitment process and excellent candidate experience.

In Short

  • Strategic support for top professionals through the application process.
  • Career consulting tailored to individual goals and conditions.
  • Creating an excellent candidate experience during recruitment.
  • Acting as a liaison between candidates and companies.
  • Identifying market trends to inform recruitment strategies.
  • Supporting candidates in negotiations and positioning.
  • Maintaining long-term relationships with candidates.

Requirements

  • At least 4 years of experience in recruiting, sales, or talent management.
  • Strategic thinking and consulting skills.
  • Self-responsibility and a proactive mindset.
  • Confident communication with professionals and decision-makers.
  • Strong organizational skills to manage multiple processes.
  • Technical understanding and affinity for digital tools.
  • Fluency in German at C2 level.

Benefits

  • Attractive fixed salary and performance commission.
  • 100% remote work with quarterly team meetings in Berlin.
  • 8-week onboarding program.
  • Modern office available for hybrid work.
  • Strong development opportunities with regular coaching.
  • Top equipment provided for remote work.
  • Efficient tools for smooth collaboration.
  • Company and team events.
  • Snacks and drinks at meetups in Berlin.
  • Pet-friendly office.
  • 27 vacation days for personal well-being.

Translated from German

Werkia logo

Werkia

Werkia is a pioneering startup based in Berlin, specializing in connecting skilled professionals in the SHK (Sanitary, Heating, and Air Conditioning) and electrical sectors with handcraft businesses. As the first dedicated job platform for these trades, Werkia focuses on efficiently and humanely bridging the gap between qualified talents and employers. The company is rapidly growing and seeks experienced individuals who are eager to actively shape the future of recruitment in these industries, emphasizing strategic career support and a seamless candidate experience.

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