Executive Customer Success Manager - Remote

Overview

Pflegia is the leading digital recruiting platform in healthcare, connecting nurses with suitable employers since 2019. As a rapidly growing social scale-up, we rely on smart technologies, data-driven processes, and excellent consulting to sustainably change the personnel market in the nursing sector.

Our goal? We make recruiting more efficient, fairer, and more successful for both employers and nurses. With our innovative platform, our dedicated team, and a clear mission, we are shaping the future of the industry. Become part of Pflegia and take your career to the next level!

In Short

• Strategic support of top candidates as the primary contact for highly qualified nursing staff.
• Individual career consulting, analyzing professional goals and developing tailored strategies.
• Creating an excellent candidate experience and ensuring smooth placements.
• Acting as a liaison between candidates and partner companies.
• Conducting market and demand analysis to improve candidate placement.
• Supporting candidates in negotiations with employers to ensure optimal conditions.
• Building sustainable relationships with top candidates for long-term career support.

Requirements

• At least 4 years of experience in sales or recruiting.
• Passion for career consulting and talent management.
• High degree of responsibility and initiative.
• Excellent communication skills and confident demeanor.
• Structured work style and goal-oriented approach.
• Technical affinity with CRM systems and digital recruiting tools.
• Native German language skills at C2 level.

Benefits

• Attractive fixed salary of 60,000-70,000 € with uncapped commission based on performance.
• Intensive onboarding with an 8-week program in Berlin.
• Remote work after onboarding, with quarterly visits to Berlin.
• Well-equipped office in Berlin for those who prefer onsite work.
• Excellent development opportunities through coaching and training.
• Efficient tools like Slack and Zoom to facilitate work.
• Team and company events to foster community.
• Free office refreshments including coffee and snacks.
• Personalized snack orders delivered to the office.
• Pet-friendly office environment.