Account Executive / Customer Success Manager - Remote

Overview

Inside Out is seeking a proactive and client-focused Account Executive / Customer Success Manager to ensure exceptional client experiences and maintain strong relationships.

In Short

• Serve as a point of contact for clients after sign-up
• Proactively engage with clients to understand their needs
• Monitor client accounts and ensure regular follow-ups
• Develop strong, long-term relationships with clients
• Identify opportunities for upselling additional services

Requirements

• Proven experience in a customer-facing role
• Strong interpersonal and communication skills
• Excellent organizational skills
• Ability to work independently and problem-solve
• Experience in recruitment or staffing is a plus

Benefits

• Competitive salary with performance-based incentives
• Commission structure for successful upsells
• Opportunities for professional growth
• Flexible, remote work environment
• Collaborative team culture