Founding Customer Success Manager - Remote

Overview

This position reports directly to the Founders. You will collaborate cross-functionally with Sales, Product, and Engineering.

In Short

• Work closely with late-stage prospects and existing customers to create value using Weflow.
• Ensure seamless onboarding, support, retention, and revenue expansion.
• Develop the Customer Success Team from scratch.
• Build a strong network in the RevOps and Sales community globally.
• Hands-on role with direct reporting to the founder.
• Opportunity to work with experienced RevOps & GTM leaders.
• High-impact position in a customer-driven culture.
• Flexible PTO.
• Competitive compensation with performance-based incentives and equity.
• Exposure to best-in-class businesses in modern AI-driven revenue platforms.

Requirements

• 2-5+ years in Revenue Operations, Salesforce Administration, Customer Success or Solutions Engineering.
• Strong technical acumen with CRM systems (Salesforce) and data integrations.
• Experience in Revenue Operations or as a Salesforce admin is a plus.
• Experience leading implementation teams for complex products is a plus.
• Knowledge of Salesforce data capture, pipeline management, and forecasting is a plus.
• Proven track record of onboarding and implementations.
• Ability to implement AI to optimize processes.
• Data-driven decision-making mindset.
• Strong collaboration skills with Sales, Product, and Marketing.
• Exceptional communication and stakeholder management skills.

Benefits

• Revenue-generating role reporting directly to the founder.
• Competitive compensation, including performance-based incentives and equity.
• Opportunity to work with experienced leaders in high-growth companies.
• Build your brand and network in the RevOps community globally.
• High-impact position in a customer-driven culture.
• Flexible PTO.