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Cloud Support Engineer - Remote

Posted 18 weeks ago
Customer Service
Full Time
USA

Overview

Wasabi is seeking a Cloud Support Engineer with strong problem-solving skills and a passion for customer service to join our support team. In this role, you will provide timely and effective technical support to our clients, helping them troubleshoot and resolve issues with our cloud storage solutions.

In Short

  • Provide technical support for cloud storage solutions.
  • Help clients troubleshoot and resolve issues.
  • Work closely with product and engineering teams.
  • Ensure high levels of customer service.
  • Strong problem-solving skills required.
  • Passion for customer service is essential.
  • Fast-growing company in the cloud storage industry.
  • Recognized as one of the best places to work in Boston.
  • Disruptive value proposition in cloud storage.
  • Principals only. No recruiters.

Requirements

  • Strong problem-solving skills.
  • Experience in technical support.
  • Passion for customer service.
  • Ability to work with product and engineering teams.
  • Knowledge of cloud storage solutions.

Benefits

  • Opportunity to work in a fast-growing company.
  • Be part of a team recognized for excellence.
  • Engage in innovative cloud storage solutions.
Wasabi logo

Wasabi

Wasabi Technologies is a fast-growing company revolutionizing the Cloud Storage industry with its innovative hot cloud storage solution, which offers a disruptive value proposition of being significantly more cost-effective and faster than traditional services like AWS S3. Recognized as one of the best places to work in Boston, Wasabi is committed to making cloud storage as essential and accessible as electricity, breaking traditional barriers and simplifying the storage experience for users. The company prides itself on its team of pioneers and visionaries who challenge the norm and deliver unexpected results.

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