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Manager, Carrier Management & Relations - Remote

Posted 1 week ago
Sales / Business
Full Time
USA

Overview

The Manager, Carrier Management & Relations, will lead the strategy, negotiation, and performance oversight of all global carrier partnerships supporting our UC/CC solutions.

In Short

  • Lead strategy and negotiation for global carrier partnerships.
  • Ensure robust global connectivity and SLA compliance.
  • Identify new global connectivity technologies.
  • Drive high-availability designs with redundancy.
  • Manage procurement of global numbers.
  • Collaborate with cross-functional teams.
  • Monitor and report carrier performance.
  • Own budgeting and forecasting for carrier spend.
  • Stay updated on industry trends and innovations.

Requirements

  • 8–12 years of experience in carrier/vendor management.
  • Deep knowledge of global telecom and SIP procurement.
  • Strong negotiation and project management skills.
  • Experience in fast-paced environments.

Benefits

  • Opportunity to innovate in cloud communications.
  • Work with leading global brands.
  • Collaborative and diverse work environment.
  • Career growth and development opportunities.
Vonage logo

Vonage

Vonage is a global leader in cloud communications, providing innovative solutions that empower businesses to connect with their customers through voice, messaging, and video services. With a strong commitment to compliance and regulatory standards, Vonage ensures that its commercial operations and new product development processes are aligned with legal requirements across various markets. The company leverages extensive telecom experience and a deep understanding of global communication products to deliver compliant contracting models and establish efficient governance processes, enabling it to operate effectively within its compliance risk appetite.

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