Carrier Relations Manager (Africa) - Remote

Overview

This leadership role sits within the Vonage Carrier Management Team and is responsible for the strategic direction and co-ordination driving new API connectivity globally.

In Short

• Create, own, and lead the plan for coverage in Africa ensuring Vonage has the best connectivity products and services to meet our customers' needs.
• Contracting with CSPs/MNOs for SMS, RCS, Voice and Numbers connectivity in the region.
• Identify and drive systems and processes that enable Vonage to scale new connectivity with Carriers and Partners.
• Build and maintain strategic relationships with CSP leaders, industry regulatory bodies and key vendor partners.
• Support service Go-to-Market activities at Vonage and externally.
• Work with Vonage Sales, Product, Legal, Operations, Engineering teams to enhance services and operating models and product.
• Presenting Vonage at industry events (MEF, RCS, GSMA) and CSP/MNO engagements.

Requirements

• Knowledge and experience of in Carrier Relations in the region for SMS, RCS, Voice and Number services.
• Highly evolved strategic mindset capable of driving new initiatives from ideation to execution.
• Experience leading complex commercial projects involving extended virtual teams.
• Knowledge of the cloud communications industry (UCaaS/ CCaaS and /or APIs).
• Deep knowledge of how the API marketplace is regulated, operated and managed.
• Experience working directly with the world’s largest digital brands.
• Extensive experience working directly with Carriers (CSPs) in the region.
• Strong presentation, communication and interpersonal skills.
• Fluent in English and French language skills.

Benefits

• Exciting work and career advancement opportunities.
• Collaborative work environment.
• Competitive pay and benefits including unlimited discretionary time off.
• Tuition reimbursement.