Carrier Relations Manager - Remote

Overview

As a Carrier Relations Manager at Twilio, you will play a critical role in managing relationships with our global network of carrier partners, ensuring the continued success of Twilio’s communication products.

In Short

• Develop and manage carrier relationships with global telecom carriers.
• Negotiate contracts including pricing and service levels.
• Monitor and analyze carrier performance metrics.
• Collaborate with product, engineering, and operations teams.
• Develop and execute carrier strategy for global markets.
• Stay updated on telecom industry trends and regulations.
• Resolve complex technical and operational issues with carriers.
• Lead negotiations for optimal pricing strategies.

Requirements

• 5+ years of experience in carrier relations or telecom partnerships.
• Strong understanding of telecom ecosystem and pricing structures.
• Proven negotiation skills with global telecom carriers.
• Ability to assess and interpret performance data.
• Experience working with cross-functional teams.
• Familiarity with international telecom regulations.
• Excellent communication and presentation skills.
• Bachelor’s Degree or equivalent experience.

Benefits

• Competitive pay.
• Generous time-off policies.
• Ample parental and wellness leave.
• Healthcare benefits.
• Retirement savings program.
• Opportunities for professional growth.