Lead Observability Engineer - Remote

Overview

We are seeking a Lead Observability Engineer to rebuild and own our observability strategy across both agentic systems and SaaS infrastructure, creating the frameworks and tooling that enable teams to ship confidently, measure performance, and maintain reliability as we scale.

In Short

• Own the end-to-end observability strategy for Ava.
• Design and implement correlation models linking agent behavior and SaaS telemetry.
• Unify observability tooling across teams.
• Collaborate with engineering and QA to embed observability best practices.
• Establish enablement frameworks for observability.
• Partner with teammates for infrastructure reliability and incident response.
• Contribute to performance and reliability strategy.

Requirements

• 6+ years in SRE, DevOps, or Observability Engineering roles.
• Deep knowledge of observability tooling (e.g., OpenTelemetry, Datadog).
• Experience with Agentic/LLM-based systems.
• Understanding of instrumenting and tracing AI workflows.
• Ability to define cross-team standards and influence culture.
• Strong collaboration and communication skills.

Benefits

• Competitive salary and full health benefits.
• Stock Options at a pre-IPO company.
• Flexible work schedules and remote work.
• Unlimited PTO with designated quiet periods.
• An experienced team to support your goals.