Inside Sales Representative (English & Mandarin) - Remote

Overview

Veriforce is the fastest-growing SaaS-technology and services company in the global supply chain risk management market. We help industry-leading companies create and maintain operating cultures and work environments that optimize safety, promote sustainability, and foster collaboration across a broad spectrum of internal and external stakeholders. What separates Veriforce from the rest is our people. We hire highly-intelligent, growth-minded individuals that team well and continuously look for new, better ways of solving business challenges.

In Short

• Renew and retain our existing customers' software subscription.
• Close sales and achieve regular quotas.
• Maintain your database of prospects and opportunities.
• Have a strong phone presence.
• Nurture and build relationships with customers.
• Maximize customer retention rates through effective sales techniques over the phone and email.
• Execute the renewal process to ensure ARR is retained.
• Validate customer concerns, handle questions, and secure their business.
• Partner closely with Inside Sales colleagues and other internal partners.
• Maintain accurate and up-to-date information in Salesforce.

Requirements

• Fluent in speaking/writing in English and Mandarin.
• 1 – 2 years of B2B inside sales experience preferred.
• Proven track record of success with meeting and exceeding quota.
• Consistent record of providing excellent customer service.
• Demonstrated knowledge of sales telephony systems and Salesforce is a plus.
• In-depth knowledge of performance metrics.
• Able to effectively communicate with managers and other team members.
• Critical thinker and problem-solving skills.
• Organizational and time-management skills.
• Strongly positive attitude with a mindset for finding solutions and ways to win.

Benefits

• Mission-focused to help bring workers home safe every day.
• Work with a global team across North America and overseas.
• Culture cited as a top reason to work here.
• 100% paid employee medical and dental insurance.
• Monthly contributions to Health Savings Accounts.
• A 401(k) match that is immediately fully vested.
• Outstanding time off benefits.
• Paid time off for volunteer activities.