Group Director, Client Services - Remote

Overview

Velir is an established mid-sized agency with a top-tier portfolio of clients, ranging from the world’s largest non-profits to Fortune 500 brands. As of 2023, Velir acquired Brooklyn Data Company, a premier data and analytics consultancy focused on leadership, process improvement, implementation, and advanced analytics.

At Velir, we believe people are our greatest asset. Our culture is built on a foundation of trust, collaboration, and continued improvement. We strive for excellence in everything we do, embracing challenges as opportunities for growth. Our success is driven by a shared passion for making a positive impact on our customers, our communities and each other. We are a remote first company that offers competitive pay and excellent benefits.

In Short

• Establish long-term client relationships through onsite meetings and events.
• Grow client accounts managing proposals for emerging opportunities from inception through to close.
• Lead the development of strategic account plans that outline the full client landscape.
• Support the team on strategic/business development and tactical implementation.
• Achieve specific revenue and margin targets on a monthly, quarterly, and annual basis.
• Provide accurate and timely forecasts, maintain Salesforce records for open opportunities.
• Coach and mentor team members, prioritizing activities amongst accounts.
• Partner with the business development team to create compelling proposals.
• Stay up to date on the latest industry trends and technologies.
• Provide thought leadership within industry aligned to the portfolio.

Requirements

• 10+ years of experience in digital marketing, or client-facing strategy and consulting roles.
• Strategic account planning experience driving investment growth.
• Strong leadership skills, demonstrating confidence when presenting various digital strategies.
• Strong business and financial acumen, understand the client’s business and industry.
• Experience clearly communicating the process of strategic initiatives to stakeholders.
• Leadership experience, rallying teams and cross-functional partners around common goals.

Benefits

• Competitive pay and excellent benefits.
• Remote-first work environment.
• Opportunities for professional growth and development.
• Supportive company culture focused on trust and collaboration.
• Diversity, equity, and inclusion commitment in hiring efforts.