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Explore 19 Remote Contact Center Operations Jobs

B.F

Member Support Leader - Remote

Branch Financial

5 days ago

The Member Support Leader oversees a team to ensure exceptional service and support for Branch's insurance members.

USA
Full-time
Customer Service
Colibri Group logo

Customer Service Manager - Training and Quality - Remote

Colibri Group

1 week ago

The Customer Service Manager - Training and Quality is responsible for improving customer service performance through training and quality assurance initiatives.

Worldwide
Full-time
Customer Service

Jerry

Manager, Contact Center Operations - Remote

Jerry

2 weeks ago

Lead a team of contact center agents to optimize performance and drive success in a fast-paced startup environment.

USA
Full-time
Project Management

G.E

Customer Success & Operations GMSA Senior Manager - Remote

GM Egypt

4 weeks ago

The Customer Success & Operations GMSA Senior Manager will lead and innovate contact center operations in Brazil, enhancing customer experience and team engagement.

Brazil
Full-time
Sales / Business
ZINC Zillow logo

Capacity Planning Analyst - Remote

ZINC Zillow

4 weeks ago

The Capacity Planning Analyst prepares forecasts and analyzes contact patterns to optimize operations in a remote work environment.

USA
Full-time
Data Analysis
$66,200 - $105,800/year
Miratech logo

Bilingual Project Manager (Spanish and English) - Remote

Miratech

5 weeks ago

We are looking for a Bilingual Project Manager to lead contact center initiatives in a remote setting.

Worldwide
Full-time
Project Management
Caribou logo

Senior Program Manager - Auto Refinance - Remote

Caribou

9 weeks ago

Caribou is looking for a Senior Program Manager to enhance the efficiency of their auto refinance contact center.

USA
Full-time
Project Management
$122000 - $152000/year
TTEC Digital logo

Verint Support Engineer - Remote

TTEC Digital

9 weeks ago

The Verint Support Engineer at TTEC Digital provides technical support for Verint software, ensuring high customer satisfaction through effective troubleshooting and communication.

USA
Full-time
Customer Service
$85,000 - $95,000/year

Highmark

Director of Customer Service - Remote

Highmark

9 weeks ago

The Director of Customer Service leads contact center operations, ensuring excellent service and operational efficiency.

PA, USA
Full-time
Customer Service
$92,300 - $172,500/year
NeuraFlash logo

Senior Salesforce Consultant - Service Cloud Voice - Remote

NeuraFlash

12 weeks ago

Join NeuraFlash as a Senior Salesforce Consultant to leverage AI and Salesforce technologies in transforming customer experiences.

USA
Full-time
Software Development
Clipboardhealth logo

Zendesk Product Owner & Systems Administrator - Remote

Clipboardhealth

14 weeks ago

Clipboard Health is looking for a Zendesk Product Owner & Systems Administrator to enhance their Zendesk ecosystem and drive technical excellence.

Worldwide
Full-time
DevOps / Sysadmin
Mocafi logo

Manager, Customer Support - Remote

Mocafi

15 weeks ago

MoCaFi is looking for a Manager, Customer Support to lead customer escalations and vendor management in a remote role.

Worldwide
Full-time
Customer Service
$93,500 - $140,000/year
Twilio logo

WFM Scheduling Analyst - Remote

Twilio

15 weeks ago

Twilio is looking for a WFM Scheduling Analyst to optimize staffing and monitor performance in global contact centers.

Colombia
Full-time
All others

Nymbus

VP, Digital Experience, Strategy and Innovation - Remote

Nymbus

15 weeks ago

The VP, Digital Experience, Strategy and Innovation will oversee strategic initiatives for Nymbus' Digital Contact Center, managing teams and improving customer support operations.

USA
Full-time
Project Management
Mocafi logo

Director of Client Services - Remote

Mocafi

16 weeks ago

MoCaFi is seeking a Director of Client Services to lead customer support operations and vendor management.

USA
Full-time
Customer Service
$120,000 - $170,000/year