Organizational Design Consultant - Remote

Overview

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

In Short

• Lead the development and documentation of current and target-state organizational structures.
• Synthesize and communicate insights from org design activities.
• Guide decision-making to achieve alignment on future-state org design.
• Ensure integration of technology and workforce enablement initiatives.
• Track and report progress on org design milestones.
• Integrate organization design efforts across related workstreams.

Requirements

• 3+ years of experience in healthcare, contact center, or technology modernization projects.
• 1+ years of prior work experience in or with the Federal Government.
• Experience with business process analysis and workflow mapping.
• Understanding of contact center operations and best practices.
• Excellent communication and stakeholder management skills.
• Proficiency with business analysis tools (e.g., Visio, Excel, JIRA, Confluence).
• Minimum of a Bachelor’s degree in a relevant field.
• Must be a US Citizen with ability to acquire a U.S. Public Trust.

Benefits

• Full Benefits included.
• Opportunity to work with a fast-growing veteran-owned company.
• Engagement in meaningful projects impacting healthcare.
• Work in a supportive and diverse environment.