Director of Client Services - Remote

Overview

ICC-IMS is looking for an energetic Director of Client Services (sales leader) to lead our team of Client Services Managers, oversee sales pipelines and initiatives, provide coaching and training in sales best practices and support strategic account pursuits and management. This integral role will report directly to our Chief Revenue Officer and be supported by the Client Services Coordinator.

In Short

• Lead a team of Client Services Managers.
• Oversee sales pipelines and initiatives.
• Provide coaching and training in sales best practices.
• Support strategic account pursuits and management.
• Collaborate with management on sales initiatives.
• Analyze market trends and competitor activities.
• Conduct performance evaluations and coaching sessions.
• Minimum of 8 years of sales experience required.
• Experience with CRMs, preferably Salesforce.
• Ability to travel as needed for client meetings.

Requirements

• Bachelor’s degree or higher preferred.
• Minimum of 5 years in a supervisory role.
• Strong oral and written communication skills.
• Intermediate to advanced skills in Microsoft 365.
• Experience in the A/E/C industry is a plus.

Benefits

• 100% employer-paid health benefit for employee coverage.
• Dental coverage.
• Long term disability.
• Group life insurance.
• Voluntary short-term disability and life insurance.
• Retirement Plan with employer match.
• Paid Time Off.
• Paid Parental Leave.