Technical Account Manager - Remote

Overview

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements, focusing on architecting and project management of availability solutions including data protection and monitoring.

In Short

• Provide input to the writing of proposals and Statements of Work
• Support delivery implementation and consulting services
• Provide overall project guidance including plans and status updates
• Assist with assessment and design of solutions
• Create white papers and custom documentation
• Deliver onsite knowledge transfer on Veeam Software solutions
• Document configuration and completed activities
• Analyse installed environments for optimal configurations
• Facilitate communication between client and Veeam support
• Identify additional needs within the client’s environment

Requirements

• VMware VCP, Microsoft MCSE or equivalent experience
• Prince 2, ITIL, PMP, or equivalent experience
• Bachelor’s Degree in technology required
• Hands-on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Excellent communication and interpersonal skills
• Significant experience with virtualization technologies
• Experience with disruptive storage systems and technologies
• Hands-on experience with networking protocols and equipment
• Experience with traditional storage and backup architectures

Benefits

• Modern, energetic working environment
• Opportunities for professional growth and promotion
• Salary ranges depending on skills and expertise
• Flexible working hours