Remote Otter LogoRemoteOtter

Technical Account Manager - Remote

Posted Yesterday
Sales / Business
Full Time
Germany

Overview

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements, focusing on architecting and project management of availability solutions including data protection and monitoring.

In Short

  • Provide input to the writing of proposals and Statements of Work
  • Support delivery implementation and consulting services
  • Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
  • Assist with assessment and design of solutions
  • Assist with Veeam Software solution implementation effort estimation
  • Create white papers, solutions guides, best practices, custom documentation
  • Deliver onsite knowledge transfer on Veeam Software solutions
  • Document configuration and completed activities
  • Analyse installed environments and guide optimal Veeam Software configurations
  • Facilitate communication between client and Veeam support

Requirements

  • VMware VCP, Microsoft MCSE or equivalent experience
  • Prince 2, ITIL, PMP, or equivalent experience
  • Bachelor’s Degree in technology required
  • Hands-on experience with Veeam’s Core products
  • Proven Consulting and Project Management experience
  • Excellent communication, interpersonal and relationship-building skills
  • Significant experience and understanding of virtualization technologies
  • Experience with disruptive storage systems and technologies
  • Hands-on experience with networking protocols and equipment
  • Experience with traditional storage and backup architectures
  • Hands-on experience with Enterprise applications
  • Experience with Data Management, Data Protection, Data Analytics
  • Extensive experience with Data Center, Business Continuity and Operating Systems
  • Experience successfully managing multiple simultaneous projects and accounts
  • Working knowledge of Cloud technologies
  • Business proficient in German and English

Benefits

  • Modern, energetic working environment
  • Opportunities for professional growth and promotion
  • Salary ranges depending on skills and expertise
  • Flexible working hours
Veeam Software logo

Veeam Software

Veeam Software is the leading global provider of data protection and ransomware recovery solutions, dedicated to empowering organizations to not only recover from data outages but to thrive in the face of challenges. With a focus on radical resilience, Veeam offers a comprehensive Data Platform that secures and ensures the availability of applications and data across hybrid cloud environments. Headquartered in Seattle and operating in over 30 countries, Veeam serves more than 450,000 customers worldwide, including a significant portion of the Global 2000, by delivering exceptional products and support experiences. The company is committed to simplicity and customer success, fostering a collaborative environment that encourages innovation and excellence.

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