CO Senior Analyst - Customer Service with Dutch - Remote

Overview

As a CO Senior Analyst - Customer Service with Dutch, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world, making an impact in the healthcare sector.

In Short

• Proactive work with Key Accounts Managers to build customer intimacy.
• Identify improvement initiatives and maximize overall service performance.
• Close collaboration with internal teams from Sales & Marketing, Supply Chain, and Complaint Handling.
• Strong customer-facing skills with a professional demeanor.
• Experience in a customer-facing function.
• Fluency in English and Dutch is required.
• Capable of maintaining data accuracy and following processes in SAP and Salesforce.
• Well organized and independent in dealing with complex issues.
• Team player, persistent, and results-oriented.
• Eager to improve service and logistics processes.

Requirements

• Bachelor’s/Master’s/Apprenticeship degree or higher.
• Strong customer-facing skills.
• Experience with SAP and Salesforce.
• Fluency in English and Dutch.
• Ability to manage change and adapt to new systems.

Benefits

• Programs to support physical and financial well-being.
• Competitive pay and benefits.
• Diversity and inclusion initiatives.