Partner Portal Senior Analyst - Remote

Overview

As a Partner Portal Senior Analyst at Solventum, you will support customer onboarding and manage incidents related to the Partner Portal, ensuring effective communication and problem resolution.

In Short

• Support onboarding of customers to the Partner Portal.
• Handle Level 1 incidents from internal and external users.
• Troubleshoot errors between Partner Portal and other systems.
• Assist in Portal deployment activities including testing and data validation.
• Manage user access and technical issues.
• Collaborate with diverse teams globally.
• Perform additional onboarding tasks as assigned.
• Communicate effectively and prioritize tasks.
• May involve up to 15% travel.
• Must be authorized to work in the UK.

Requirements

• Bachelor’s Degree with 5 years of related experience or a High School Diploma with 8 years of experience.
• Experience with website release management and integration.
• Proficient in Excel and data analysis.
• Advanced English communication skills.
• Ability to prioritize and solve problems effectively.
• Competency in project management.

Benefits

• Competitive pay and benefits.
• Diversity and inclusion initiatives.
• Support programs for well-being.