Partner Support Analyst - Remote

Overview

Distribusion is the world’s leading ground transportation marketplace and gives travelers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail, and ferry operators in 70+ countries with the biggest online retailers, including Google Maps and Booking.com.

In Short

• Lead the onboarding of retailers into Distribusion’s platform.
• Maximize connectivity between Brazilian carriers and retailers.
• Continuously improve processes and address partner requests.
• Enhance the onboarding experience and operational efficiency.
• Collaborate with product, engineering, customer support, and content teams.
• Drive transportation innovation through partner support.
• Work in a remote-first company with teams located globally.
• Be part of a fast-growing startup in the travel industry.
• Contribute to the largest global network of transport providers and retailers.
• Join a company backed by leading venture capital investors.

Requirements

• Experience in partner support or customer service.
• Strong communication and collaboration skills.
• Ability to manage onboarding processes effectively.
• Problem-solving skills to enhance operational efficiency.
• Familiarity with B2B technology platforms.

Benefits

• Work in a dynamic and innovative environment.
• Opportunity to shape the future of travel.
• Be part of a diverse and global team.
• Access to professional development opportunities.
• Flexible working arrangements in a remote-first company.