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Partner Support Analyst - Remote

Posted 4 weeks ago

Overview

Distribusion is the world’s leading ground transportation marketplace and gives travelers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail, and ferry operators in 70+ countries with the biggest online retailers, including Google Maps and Booking.com.

In Short

  • Lead the onboarding of retailers into Distribusion’s platform.
  • Maximize connectivity between Brazilian carriers and retailers.
  • Continuously improve processes and address partner requests.
  • Enhance the onboarding experience and operational efficiency.
  • Collaborate with product, engineering, customer support, and content teams.
  • Drive transportation innovation through partner support.
  • Work in a remote-first company with teams located globally.
  • Be part of a fast-growing startup in the travel industry.
  • Contribute to the largest global network of transport providers and retailers.
  • Join a company backed by leading venture capital investors.

Requirements

  • Experience in partner support or customer service.
  • Strong communication and collaboration skills.
  • Ability to manage onboarding processes effectively.
  • Problem-solving skills to enhance operational efficiency.
  • Familiarity with B2B technology platforms.

Benefits

  • Work in a dynamic and innovative environment.
  • Opportunity to shape the future of travel.
  • Be part of a diverse and global team.
  • Access to professional development opportunities.
  • Flexible working arrangements in a remote-first company.

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