Global Partner Support Analyst - Remote

Overview

Wayfair is the destination for all things home and a place that helps everyone, anywhere, create their feeling of home. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 33 million items across home furnishings, décor, home improvement, housewares, and 23,000 Suppliers, and we served 24 million customers in 2021 alone.

In Short

• Collaborate cross functionally on a global scale with product, engineering, operations, and commercial teams.
• Perform deep-dive analysis on business impact and supplier/customer experience KPIs.
• Communicate findings with a succinct point of view using visualization tools.
• Work closely with Data Engineering and Analytics teams.
• Analyze large and complex datasets to guide business decisions.
• Partner with stakeholders to identify key factors and requirements for initiatives.

Requirements

• Bachelor’s degree in Business, Supply Chain/Operations, or Engineering discipline.
• 5+ years of analytical experience in operations, retail, engineering, consulting, strategy or finance.
• Advanced experience with Microsoft Excel or Google Sheets, SQL, and data visualization tools.
• Familiarity with Python or R is preferred.
• Experience in a program/project management setting with attention to detail.
• Solid technical understanding of tech stack in enterprise software.
• Strong written and verbal communication skills.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Access to a wide range of resources and support for career growth.
• Collaborative work culture with a focus on diversity and inclusion.
• Flexible work arrangements with a hybrid model.