CRM Specialist - Remote

Overview

As a CRM Specialist at Unlock Health, you will play a pivotal role in auditing, optimizing, and managing CRM platforms to enhance marketing effectiveness and customer retention.

In Short

• Conduct thorough audits of clients' CRM systems.
• Design and implement marketing automation strategies.
• Develop and optimize lead scoring models.
• Build and optimize workflows based on customer behavior.
• Manage and maintain CRM systems for business alignment.
• Track and report on CRM performance and lead conversion rates.
• Troubleshoot CRM issues and provide solutions.

Requirements

• Minimum 3 years of experience with CRM platforms.
• Strong background in CRM auditing and marketing automation.
• In-depth knowledge of CRM best practices.
• Expertise in developing lead scoring models.
• Analytical mindset with actionable insights skills.
• Exceptional attention to detail and organizational skills.

Benefits

• Competitive Salary.
• Health, Dental, and Vision benefits.
• Life and Disability Insurance.
• 401(K) with company match.
• Flexible Paid Time Off.
• Paid Parental Leave.
• Hybrid and Remote work schedules available.
• Employee Assistance Program.
• Employee Referral Program.