Client Delivery Executive - Remote

Overview

The Client Delivery Executive is responsible for leading the delivery of services to specific accounts, ensuring that all service level agreements are met while managing budgets, schedules, and performance standards.

In Short

• Leads global/local delivery of services for assigned accounts.
• Ensures successful planning, implementation, and execution of contracted services.
• Manages a skilled team to meet schedules and resolve issues.
• Controls risks, scope, and budget for service delivery.
• Participates in contract and account governance.
• Develops and administers budgets and performance standards.
• Acts as point of escalation for unresolved client issues.
• Monitors financial health of accounts and addresses anomalies.
• Participates in business continuity planning and testing.
• Identifies growth opportunities for clients.

Requirements

• Bachelor's degree with 5+ years of related experience.
• Essential qualifications in IT, Business Administration, or related fields.
• Knowledge of service delivery and financial analysis.
• Experience in IT outsourced environments.
• Proven communication and relationship management skills.
• Eligibility for export-controlled commodities and technology.

Benefits

• Equal opportunity employer.
• Opportunities for professional growth.
• Inclusive work environment.