Technical Account Manager - Bahasa Speaker - Remote

Overview

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

In Short

• Take ownership of your customers' technical success with the UiPath Platform
• Be a core member of the UiPath account team for each of your customers
• Proactively engage and influence your customers
• Provide UiPath Platform infrastructure, installation and upgrade planning
• Enable your customers' technical stakeholders on UiPath Platform best practices
• Conduct design and code reviews for select automations
• Perform technical health checks of your customers' automation programs
• Collaborate with UiPath Product Support to manage escalated support incidents
• Provide technical advisory to customers through webinars and demos
• Develop and mature our teams’ processes and methodologies

Requirements

• A degree in Computer Science or relevant degree
• A minimum 5 years experience in programming .NET / Java applications
• Proficiency in English and Bahasa Indonesia (reading, writing, speaking)
• Basic understanding of networking concepts
• Basic understanding of cloud services (AWS, Azure or GCP)
• Kubernetes awareness is a plus
• Relevant work experience in customer-facing, technical account management
• Work experience to communicate with customers on technical topics
• Previous experience with UiPath, Automation Anywhere, etc. is preferred
• Strong analytical and problem-solving skills, self-motivated

Benefits

• Flexible work arrangements
• Diverse and inclusive workplace
• Opportunities for professional growth
• Supportive team environment
• Reasonable accommodations for candidates on request