Customer Success Manager - Remote

Overview

As a Customer Success Manager at UiPath, you'll be the driving force behind our customers' success in their AI-powered transformation journeys. You'll strategically guide customers through their post-sales experience, ensuring they achieve their desired outcomes and maximize the value of our automation solutions.

In Short

• Develop and own comprehensive value delivery plans aligned with customers' stated objectives.
• Serve as the primary point of contact for clients, building strong relationships.
• Lead cross-functional teams for successful implementation of automation solutions.
• Advise customers on best practices for delivering and realizing value.
• Cultivate strategic relationships with key clients.
• Collaborate with internal teams for a unified customer-centric approach.
• Stay current with industry trends and contribute to thought leadership.

Requirements

• 5+ years of experience in customer success or consulting roles.
• Fluency in English required; Spanish highly preferred.
• Experience with professional services and support.
• Strong background in a high-growth technology company, preferably in SaaS or RPA.
• Excellent communication and interpersonal skills.
• Data-driven mindset with the ability to make informed decisions.

Benefits

• Flexible work arrangements.
• Diverse and inclusive workplace.
• Opportunities for personal and professional growth.
• Supportive work culture.