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Customer Success Manager - Remote

Posted 9 weeks ago
Sales / Business
Full Time
South Africa

Overview

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries.

In Short

  • Report to the regional manager and the head of global customer success
  • Able to manage approximately 80+ accounts within various countries
  • Able to actively reach out to the clients and guide best practice of our software
  • Develop relationship with existing accounts in the region
  • Find creative ways to upsell to client, generate referrals
  • Attend weekly / monthly meetings and report regularly
  • Record clients’ interactions via CRM

Requirements

  • SaaS background but any IT experience would be great
  • Preferably have 1 to 3 years account management/sales experience.

Benefits

  • Opportunity to work with a growing global client base
  • Engagement in a collaborative team environment
  • Professional development opportunities
Azeus Convene logo

Azeus Convene

Azeus Convene is a leading provider of innovative software solutions designed to enhance collaboration and productivity for businesses. With a focus on delivering exceptional value, the company specializes in serving clients across various sectors, including BFSI, government, and large enterprises. Azeus Convene is committed to empowering organizations through effective product demonstrations, comprehensive training, and a strong emphasis on proactive business development strategies. The company values teamwork and collaboration, ensuring a seamless transition from lead generation to deal closure while maintaining a keen awareness of market trends and customer needs.

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