AWS Managed Services Engineer - Remote

Overview

TTEC Digital seeks an AWS MS Engineer to join our Managed Services development team, working remotely in the US, to provide troubleshooting support services in AWS Serverless Concepts and Services.

In Short

• Join a remote team focused on AWS Managed Services.
• Work with enterprise-level clients.
• Provide medium to advanced troubleshooting support.
• Build and customize new features in client systems.
• Answer trouble tickets and guide customers via various communication methods.
• Maintain and update existing products and tools.
• Collaborate with customers and teammates to solve problems.
• Minimum 1 year of experience with AWS Serverless services.
• Experience with JavaScript, TypeScript, and Node.js required.
• Clear communication and urgency are essential.

Requirements

• Minimum of 1 year experience with AWS Serverless concepts and services.
• Experience writing and editing software using JavaScript, TypeScript, or Python.
• Ability to troubleshoot systems with minimal guidance.
• Good communication skills.
• Curiosity to enhance client systems.

Benefits

• Work remotely from the US.
• Be part of a recognized AWS Partner Practice.
• Collaborate with a team of over 150 experts.
• Opportunity to improve customer experience for millions.
• Engage in various client projects.