CX UX Strategy & Design Lead - Remote

Overview

The CX UX Strategy & Design Lead at TTEC Digital plays a pivotal role in enhancing customer and employee experiences through innovative design strategies and leadership.

In Short

• 100% remote opportunity.
• Lead UX team in delivering impactful solutions.
• Collaborate with clients to develop effective strategies.
• Conduct user research and usability testing.
• Oversee design execution across multiple projects.
• Manage timelines, budgets, and resource allocation.
• Provide mentorship to team members.
• Stay updated on industry trends and best practices.
• Strong communication and client relationship skills required.
• Minimum 8-12 years of relevant experience.

Requirements

• 8-12 years of relevant experience, with 5 years in leadership.
• Strong portfolio of successful design projects.
• Proficiency in design and prototyping software.
• Excellent communication and presentation skills.
• Strong project management and leadership abilities.
• In-depth knowledge of user experience and interaction design.
• Passion for user-centered design.
• Bachelor’s degree required; Master’s preferred.

Benefits

• Opportunity to work with leading companies.
• Remote work flexibility.
• Collaborative and innovative work environment.
• Professional growth and development opportunities.
• Exposure to cutting-edge technologies.