Services Solution Manager - Remote

Overview

The Services Solution Manager owns the end-to-end sales operations lifecycle for services engagements, coordinating all stakeholders to ensure each deal is deliverable, contractually compliant, and achieves targeted gross profit.

In Short

• Own the end-to-end sales operations lifecycle for services deals.
• Review and approve LOEs, SOWs, vendor agreements, and time requests.
• Advise on engagement models and ensure accurate representation of service items.
• Participate in pipeline reviews and verify opportunity data.
• Translate pipeline demand into resource requests.
• Validate financial models and surface material risks.
• Onboard new Sales resources on services standards.
• Serve as a conduit for non-technical presales issues.
• Promote services goals and support user adoption of new standards.

Requirements

• Bachelor’s degree or equivalent experience; 5 – 7+ years in relevant roles.
• Demonstrated acumen across scope, pricing, and contractual terms.
• Proven cross-functional influence partnering with various teams.
• Working knowledge of NetSuite, Smartsheet, and PSA/CPQ tools preferred.
• Excellent written and verbal communication skills.
• Strong problem-solving skills with attention to detail.
• Ability to manage multiple approvals under time pressure.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) Retirement Plan with Employer Match.
• Competitive Compensation.
• Training and development programs.
• Work-life balance and generous paid time off.