Inside Sales Representative - Remote

Overview

The Inside Sales Representative (ISR) will work collaboratively with regional outside sales representatives to grow existing customers, create new customers, and meet or exceed monthly sales quotas while enhancing customer satisfaction.

In Short

• Generate new and repeat sales by providing product and technical information.
• Determine customer requirements and recommend specific products and solutions.
• Present pricing and terms in accordance with standard procedures.
• Process customer transactions accurately.
• Monitor order status to ensure timely delivery.
• Contact customers post-sale to ensure satisfaction.
• Educate customers on product features and benefits.
• Build relationships with customers and partners.
• Identify trends in customer satisfaction.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent; Bachelor's degree preferred.
• 1-3 years of experience in a sales support role.
• Strong interpersonal communication skills.
• Team player with advanced problem-solving skills.
• Highly organized and detail-oriented.
• Strong ability to operate independently.
• Excellent Microsoft Office skills.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) Retirement Plan with Employer Match.
• Competitive compensation.
• Training and development programs.
• Work-life balance and generous paid time off.