Dutch-Speaking Financial Customer Experts - Remote

Overview

Join our Customer Experts team in Greece to support people with financial, banking, and money transfer services, while collaborating with top companies in the fintech industry.

In Short

• Be the primary point of contact for customer and client requests.
• Utilize phone calls, e-mails, and chats to provide a seamless customer experience.
• Provide daily support and consult clients on best practices.
• Respond to customer inquiries professionally and resolve issues efficiently.
• Strive for excellence in every interaction to increase product usage and customer loyalty.
• Meet personal goals and team targets.

Requirements

• Fluency in Dutch.
• Very good use of English – both in written and spoken language.
• Work experience in customer support is a plus.
• Interest in digital banking and payment solutions.
• Exceptional communication and soft skills.
• Tech savviness and learning agility.
• Genuine sense of ownership and team spirit.
• Flexibility in adapting to a fast-paced environment.

Benefits

• Complete support for relocation to Greece.
• Competitive monthly salary with additional bonuses.
• Health care benefits and discounts.
• Full training by certified instructors.
• Professional growth and development opportunities.
• Free online Greek language courses.
• Great working environment with relaxing break areas.
• Work for a Great Place to Work-Certified Company.