Greek-Speaking Customer Expert - Remote

Overview

Join our Avis Customer Experts team to provide exceptional service and support to customers in Greece.

In Short

• Handle inbound and outbound calls or emails.
• Provide accurate and satisfactory answers to customer queries.
• Manage customer complaints with patience and empathy.
• Guide customers through processes and services.
• Work in a dynamic team environment.
• Contribute to customer satisfaction and service excellence.
• Utilize MS-Office applications effectively.
• Be part of a multinational company with growth opportunities.
• Participate in community and social responsibility initiatives.
• Enjoy a supportive workplace culture that fosters diversity.

Requirements

• Bachelor’s degree preferred.
• Prior customer service experience is a plus.
• Fluent in Greek, with good English skills.
• Knowledge of an extra language is an asset.
• Experience in car rental/leasing is a plus.
• Strong communication and problem-solving skills.
• Customer service orientation and attention to detail.
• Ability to work flexible shifts.

Benefits

• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and discounts.
• Full training by certified instructors.
• Professional growth and development opportunities.
• Participation in special events and community initiatives.
• A great working environment with relaxing break areas.
• Work for a Great Place to Work-Certified Company.
• Diversity and equal opportunity workplace.