Dutch Customer Support Specialist - Remote

Overview

Join forces with a world-class brand and help customers experience the best in innovative home solutions! As a Customer Support Specialist, you’ll play a key role in assisting customers with their Dyson devices, responding to their questions, and providing guidance on product usage and technical troubleshooting.

In Short

• Handling incoming phone calls, messages, and emails from Dyson customers.
• Providing information and assistance on Dyson products.
• Troubleshooting technical issues and offering solutions.
• Processing warranty claims, repairs, and replacements.
• Offering product recommendations based on customer needs.
• Maintaining high customer satisfaction through professional communication.

Requirements

• Excellent writing and verbal communication skills in Dutch and English.
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.
• Ability to handle unexpected changes with professionalism.
• Experience in customer support or technical support roles.

Benefits

• Relocation support: Flights, accommodation & housing assistance.
• Competitive monthly salary + 2 extra salaries per year.
• Referral Program: Bring your friends and receive bonuses!
• Health care benefits and numerous discounts.
• Full training by certified instructors on Dyson products.
• Professional growth and development opportunities.
• Special events and community involvement.
• Free online Greek language courses.
• State-of-the-art premises for a great working environment.
• Work for a Great Place to Work-Certified Company.