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Spanish-Speaking Customer Expert for Singapore Airlines - Remote

Posted 20 weeks ago
Customer Service
Full Time
Greece
Competitive monthly salary + 2 extra salaries per year

Overview

Join our Customer Experts for Singapore Airlines and be a flight ambassador ready to turn every flight into an amazing experience!

In Short

  • Responding to customer’s requests through multiple communication channels
  • Entering customer information in our system to issue tickets or update records
  • Explaining rules and procedures to passengers prior to boarding flights
  • Processing refunds for lost or damaged tickets or reservation errors
  • Explaining applicable fees and taxes for each ticket

Requirements

  • High level of fluency in Spanish
  • Good communication skills in English
  • Customer service experience preferred
  • Strong verbal and written communication skills utilizing active listening
  • Experience working in hospitality/travel/airline industry is a plus
  • The ability to learn and adapt to new software technologies

Benefits

  • Complete support to help you ease your relocation to Greece
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events and community initiatives
  • Free online Greek language courses
  • State of the art premises with relaxing break areas
  • Work for a Great Place to Work-Certified Company
TP Greece logo

TP Greece

TP Greece is a dynamic and innovative company specializing in cybersecurity solutions, particularly in antivirus software. With a commitment to helping users stay safe online, TP Greece provides a supportive environment for tech enthusiasts, offering comprehensive training to develop skills in IT security. The company values its employees, providing competitive salaries, relocation assistance, and opportunities for career advancement, all within a modern and friendly workplace. Join TP Greece to build a rewarding tech career while assisting customers in Poland with their cybersecurity needs.

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