French-Speaking Customer Expert for Singapore Airlines - Remote

Overview

Join our Customer Experts for Singapore Airlines, and be a flight ambassador ready to turn every flight into an amazing experience!

In Short

• Responding to customer’s requests through multiple communication channels
• Entering customer information to issue tickets or update records
• Explaining rules and procedures to passengers prior to boarding flights
• Processing refunds for lost or damaged tickets
• Explaining applicable fees and taxes for each ticket

Requirements

• High level of fluency in French
• Good communication skills in English
• Customer service experience preferred
• Strong verbal and written communication skills
• Experience in hospitality/travel/airline industry is a plus
• The ability to learn and adapt to new software technologies

Benefits

• Complete support for relocation to Greece
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend bonuses
• Health care benefits and discounts
• Full training by certified instructors
• Professional growth opportunities
• Community and social responsibility initiatives
• Free online Greek language courses
• Great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company