Dutch Speaking Customer Service Expert - Remote

Overview

Patrique Mercier Recruitment is thrilled to announce a position for a Dutch Speaking Customer Service Expert for Bofrost, offering a remote work opportunity based in Greece. In this role, you will provide exceptional service to our Dutch-speaking customers, ensuring their inquiries and needs are addressed efficiently. If you are a dedicated professional with a passion for customer care and enjoy working remotely, we want you to join our team!

In Short

• Provide professional and friendly customer service to Dutch-speaking clients via phone, email, and chat.
• Address customer inquiries, resolve complaints, and ensure satisfaction with Bofrost products.
• Deliver accurate information about products and services, assisting customers in making informed choices.
• Maintain thorough documentation of customer interactions in our CRM system for record-keeping.
• Work collaboratively with team members to enhance service delivery and customer experience.
• Collect feedback from customers to report on service quality and suggest improvements.

Requirements

• Fluency in Dutch is required.
• Experience in customer service roles.
• Strong communication skills, both written and verbal.
• Ability to work independently in a remote environment.
• Familiarity with CRM systems is a plus.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Remote work flexibility.
• Opportunity to work with a dynamic team.
• Professional development opportunities.
• Competitive salary and benefits package.