Tigera provides secure networking and comprehensive protection for containers and Kubernetes. Tigera’s Calico Cloud is the industry’s only container security platform with built-in network security to prevent, detect, and mitigate security breaches. Calico Enterprise provides high-availability networking and simplified network security for cloud-native applications.

Tigera is the creator and maintainer of Calico Open Source, the most widely adopted container networking and security solution. The company’s software powers more than 100M containers across 2M+ nodes in 166 countries, and is supported across all major cloud providers and Kubernetes distributions.

As our team grows, we are looking for colleagues who not only share our passion for this work and growing our company, but who will also strengthen our company values and help ensure that Tigera remains a great place to work. At our core, our focus is on our customers, who are the heroes of our story; on aiming high and staying nimble in how we get there; on continuous learning to drive our success; and on respecting, collaborating, and supporting each other on a daily basis.

If you are looking to help make a substantial impact, and our values and products align with your vision of your career growth, we want to hear from you!

In Short

Ensure success of your assigned customers' deployments
Develop and deliver technical training on Kubernetes Networking, Security & Observability
Collaborate with Solution Architects to design and deliver networking and security workshops
Help customers resolve technical issues while meeting key support SLAs
Build a multi-media repository of technical content for our customers to help accelerate learning and self-enablement
Influence the direction of our product by working closely with the Product Management and Engineering teams
Become a trusted technical resource and advocate for your customers
Share learnings and insights from our customers to help shape our marketing programs and product roadmap

Requirements

4-6 years experience in a customer-facing technical role at a network security software company
Solid hands-on technical skills & knowledge in Linux fundamentals, Layer 7 Networking, Gateway API & Load Balancing, Private and public cloud, Networking & Security, Application level Security, Automation & Scripting
Analytical and process-oriented mindset
Demonstrated desire for continuous learning and improvement
Resourceful self-starter adept at navigating challenges to deliver effective solutions
Excellent verbal and written communication and presentation skills
Experience in an early-stage startup environment is preferred
Bachelor's Degree or Technical Diploma in Computer Science/Computer Engineering/Information Technology or related