Sales Account Executive - Remote

Overview

The Sales Account Executive at Vetspire will be responsible for managing client relationships and ensuring client satisfaction through effective communication and support.

In Short

• Act as the point of contact for client account management.
• Build long-lasting relationships with key business executives.
• Communicate effectively to understand client needs.
• Proactively update clients and troubleshoot issues.
• Become a subject matter expert on the Vetspire platform.
• Maintain transparent communication about solutions.
• Analyze and investigate client issues thoroughly.
• Manage multiple account management projects simultaneously.
• Keep detailed records of client interactions.
• Collaborate with internal departments to meet client needs.

Requirements

• Exceptional verbal and written communication skills.
• 3+ years in an account management or sales role.
• Ability to build rapport and collaborate effectively.
• Strong problem-solving and adaptability skills.
• Strong active listening skills.
• Proficiency in CRM tools.
• Willingness to travel to client sites and events.

Benefits

• Collaborative and supportive work environment.
• Opportunity to grow within a fast-paced SaaS company.
• Empowerment to innovate and contribute to the team.