ADA Associate/Specialist - Remote

Overview

The ADA Associate/Specialist is responsible for delivering high-quality ADA services and managing leave administration for clients, focusing on compliance with federal and state regulations.

In Short

• Administer ADA cases and leaves of absence.
• Serve as the primary point of contact for employees regarding ADA and leave inquiries.
• Engage in the interactive discussion process for accommodations.
• Provide excellent customer service through effective communication.
• Maintain high-quality records and documentation.
• Coordinate with Claim Specialists for timely claims adjudication.
• Participate in client meetings and training programs.
• Work independently in a remote-first environment.
• Expected to report to the office bi-weekly.
• Adhere to company policies and regulations.

Requirements

• Four-year college degree in a related field.
• Proficient in MS Word and typing.
• Strong organizational and communication skills.
• Ability to interpret regulatory documents and stay updated on changes.
• Passion for customer service and teamwork.
• Excellent attention to detail and time management skills.
• Expected to work 40 hours per week.

Benefits

• Remote-first work environment.
• Flexibility in work hours.
• Opportunity for professional growth.
• Participation in company-wide events.
• Supportive team culture.