Developer Success Engineer: Infrastructure - Remote

Overview

The Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments, troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions.

In Short

• Be a keen learner: Work with cloud-native, highly scalable infrastructure including AWS, GCP, Kubernetes, and microservices.
• Be a passionate problem solver: Debug complex infrastructure issues and optimize cloud performance.
• Be a great communicator: Engage directly with developers and teams to enhance scalability and reliability.
• 5+ years of experience in a technical/developer support role.
• Strong communication skills are essential.
• Experience with Python, Golang, TypeScript preferred.
• Passion for the success of our community and customers.
• Located in Melbourne or Sydney, Australia.
• Compensation range is A$ 150,000 to A$ 200,000.
• Eligible for equity plan participation.

Requirements

• 5+ years of experience in a technical/developer support role.
• Experience with writing/testing/troubleshooting applications in Python, Golang, or TypeScript.
• Strong communication skills.
• Positive attitude and willingness to learn.
• Ability to work according to established best practices.
• Passion for community and customer success.

Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays.
• 100% Premiums Coverage for Medical, Dental, and Vision.
• Additional perks for learning & development, WFH meals, internet stipend, etc.
• Equity plan participation.
• Paid Time Off (PTO) and benefits vary by country.