Developer Success Engineer: Infrastructure - Remote

Overview

The Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.

In Short

• Be a keen learner working with cloud-native, highly scalable infrastructure.
• Gain expertise in container orchestration, networking, and observability.
• Work with Go, Python, and Java for infrastructure automation.
• Tackle scalability, reliability, and troubleshooting challenges.
• Develop observability solutions and improve networking.
• Drive technical solutions independently with support from mentors.
• Engage directly with developers and engineering teams.
• Influence platform improvements and develop self-service solutions.
• Serve as a bridge between developers and infrastructure.
• Passionate about the success of the community and customers.

Requirements

• Located in the United Kingdom, preferably London.
• 3+ years of experience in a technical/developer support role.
• Experience with Python, Golang, or TypeScript.
• Strong communication skills and a positive attitude.
• Ability to work according to established best practices.

Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays.
• 100% Premiums Coverage for Medical, Dental, and Vision.
• Additional perks for learning & development.
• Work-from-home meals and internet stipend.
• Access to mental wellness resources.