Vice President of Business Systems - Remote

Overview

We are seeking an experienced and strategic Vice President of Business Systems to lead the transformation and optimization of our technology landscape. This role will be pivotal in finalizing the significant enterprise systems integration efforts that have taken place over the last few years following the merger of Kareo and PatientPop. The completion of the systems integration will align our technology strategy with business objectives, and ensure compliance with healthcare regulations. The ideal candidate will be a proven leader in technology, capable of driving operational efficiency, scalability, and innovation in a SaaS environment.

In Short

• Finalize the transition and consolidation of systems post-merger, including CRM, ERP, billing, and other operational platforms.
• Align enterprise system strategies with the company’s goals to support scalability, profitability, and customer experience improvements.
• Ensure all systems comply with healthcare regulations such as HIPAA and HITRUST, working closely with legal and compliance teams.
• Complete the integration of critical systems (CRM, ERP, HRIS, billing platforms) into a unified tech stack.
• Overseeing a team of ~10 systems engineers, analysts, and project managers.
• Develop a 3-year roadmap for enterprise systems aligned with company growth plans.
• Implement robust reporting dashboards to provide executives with real-time insights into key metrics.
• Ensure compliance with all healthcare-specific security and regulatory standards.
• Increase operational efficiency through automation and process optimization.
• Transition legacy systems to cloud-based or modernized platforms to reduce technical debt.

Requirements

• Minimum 10–15 years in IT/enterprise systems, with a significant portion in healthcare tech or SaaS.
• 8+ years of people management experience.
• Ideal candidate would have hands-on experience with healthcare regulatory environments (e.g., HIPAA compliance), but not required.
• Experience managing systems in a multi-entity organization undergoing integration.
• Deep understanding of SaaS tools like Salesforce, NetSuite, Workday, and other industry-specific platforms.
• Experience with integrations via middleware (e.g., MuleSoft) and modern APIs.
• Knowledge of data analytics platforms (e.g., Tableau, Power BI) and data governance best practices.
• Demonstrated ability to lead cross-functional teams during periods of change, such as post-merger integrations.
• Strong communication and stakeholder management skills to align IT initiatives with business objectives.
• Track record of building technology roadmaps that drive business scalability and profitability.
• Experience in vendor management and budget oversight for a tech organization of similar scale.
• Bachelor’s degree in Computer Science, Information Systems, or a related field (MBA preferred but not required).
• Relevant certifications, such as Salesforce Administrator/Architect, PMP, or ITIL, are a plus.

Benefits

• In addition to our healthcare benefits, we also offer amazing perks!
• Need work from home basics? We offer a discount through Dell!
• Resources to help you keep your mind and body healthy.
• Access to fitness programs and mental health resources.