Account Manager - Remote

Overview

The Account Manager role at Brakes UK involves managing a portfolio of customers to drive sales growth and enhance customer relationships.

In Short

• Join a busy contact centre team as an Account Manager.
• Responsible for customer retention and development.
• Engage in sales growth across the existing customer base.
• Proactively manage customer retention and reduce churn.
• Identify new business opportunities.
• Utilize data to develop customer reactivation strategies.
• Develop account plans to maximize customer contact.
• Work in a KPI-focused environment.
• Excellent communication and negotiation skills required.
• Competitive salary with bonus opportunities.

Requirements

• Experience in sales or telesales environment.
• Results-oriented with a proven track record.
• Strong communication and active listening skills.
• Proficient in Microsoft Office applications.
• Ability to work under pressure and manage multiple priorities.
• Self-motivated and team-oriented.
• Strong planning and organization skills.
• Commercial awareness and first-class negotiating skills.

Benefits

• Competitive salary with performance bonuses.
• Generous holiday allowance with purchase options.
• Employee discounts on products.
• Pension plan.
• Career development opportunities.
• Recognition awards and incentives.
• Diverse and inclusive work environment.
• Supportive recruitment process.