Account Manager - Remote

Overview

The Account Manager’s primary role is the management of relationships with existing clients within Belgium, focusing on account management, customer support, and business development to ensure client satisfaction, retention, and growth of the business.

In Short

• Serve as the primary point of contact for assigned accounts, building and maintaining strong, long-term relationships.
• Understand client needs and objectives to ensure that our products and services meet their requirements.
• Regularly review account performance and provide clients with strategic insights and recommendations.
• Address any issues or concerns promptly, ensuring a high level of customer satisfaction.
• Identify and pursue new business opportunities within the region.
• Conduct market research to identify potential clients and industry trends.
• Develop and execute a strategic plan to achieve sales targets.
• Prepare and present proposals, negotiate contracts, and close deals.
• Manage account budgets and sales forecasts.
• Monitor and report on key performance indicators (KPIs).

Requirements

• Proven experience in account management or a similar role.
• Strong understanding of customer relationship management.
• Excellent communication and negotiation skills.
• Ability to analyze market trends and develop strategies.
• Experience with financial management and sales forecasting.

Benefits

• Opportunity to work with leading companies.
• Innovative work environment focused on mental health care.
• Competitive salary and performance bonuses.
• Supportive team culture and professional development.