Account Manager - Remote

Overview

As an Account Manager, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. Your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service.

In Short

• Advising customers on potential solutions and building strong relationships through excellent customer service.
• Preparing email sequences and promptly responding to customer emails in a professional manner.
• Identifying and contacting new leads through inbound channels, following up via email or phone.
• A/B testing different approaches to optimize results and improve conversion rates.
• Conducting online platform demos to showcase our products' benefits and features.
• Creating and negotiating offers to close deals with potential customers.
• Upselling to active customers by identifying additional value and benefits.

Requirements

• 1-2 years of experience in a sales role, with a proven track record of meeting and exceeding targets.
• Excellent English communication skills, both written and verbal.
• Strong ability to identify and address customer pain points.
• Comfortable using a variety of technology platforms and tools.
• Ability to manage workload effectively and prioritize to meet targets and deadlines.
• Ability to work well as part of a team and adapt to changes.
• Enjoy giving online demos.
• Experience working with diverse companies and industries.

Benefits

• Enthusiastic and fun colleagues.
• Startup mentality and opportunities.
• Regular team activities and collaborations.
• A mindful onboarding process with ramp-up and learning time.
• A team that listens and values open communication.
• Direct feedback and the opportunity to make a real impact.