Account Manager - Remote

Overview

Join us as an Account Manager (m/f/d) and help shape the future of open-source project management. At OpenProject, we believe that great project management software should be open, transparent, and accessible to everyone. As the leading open source project management platform, we empower teams worldwide — from NGOs and public institutions to innovative tech companies — to collaborate more efficiently and manage projects with full control and data sovereignty.

In Short

• Build strong, long-term relationships with clients.
• Conduct product demos and tailor solutions to customer needs.
• Support users during onboarding and training.
• Identify upsell opportunities.
• Gather customer feedback for continuous improvement.
• Document common use cases to support other users.
• Lead engaging training sessions in German and English.

Requirements

• Fluent in German (native level) and English (professional level).
• At least 2 years of experience in account management or sales in a SaaS or tech environment.
• Passionate about open-source software.
• Great communicator with strong relationship-building skills.
• Tech-savvy and knowledgeable about project management software.
• Experience with CRM systems and data sheets.
• Enjoy working in a remote-first team.

Benefits

• Purpose-driven role in an open-source company.
• Work with exciting clients from around the world.
• Join a growing, experienced team that values learning.
• Remote-first work setup with full flexibility.
• Opportunity to impact customer success and product development.
• Agility of a startup in a scaling company.